Effective Date: 10 October, 2021

 

Thank you for visiting our Privacy Policy. This Privacy Policy applies to Your Nutrition, a PKN-AG Company. Websites include: https://yournutrition.biz https://pkn-ag.ch (collectively, the “Websites”). Collectively, the Websites are referred to as the “Services.” We are committed to being your most trusted ally in your pursuit of health and well-being. Whether you're here to learn more about health, nucleotide research or products, or get tips for a healthier lifestyle, you're in the right place. We want to ensure you understand the information we collect, how we use it, how we share it, and how you can control your information. Please read our Privacy Policy in its entirety, and don't hesitate to reach out to us at info@pkn-ag.ch if you have any questions about our privacy practices.

 

INTRODUCTION

This privacy policy ("Privacy Policy") explains:

1.    The types of information collected by Your PKN-AG through the Services and the purposes for which we use it.

2.    How PKN-AG collects, stores, and shares your information.

3.    Your rights with respect to such information collection.

Any capitalised terms used, but not defined, in this Privacy Policy have the meanings provided in the Terms of Use or as defined by applicable data protection and privacy laws. 

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WHAT TYPES OF INFORMATION DO WE COLLECT?

We receive information from or about you depending on the nature of your interaction with our Services. 

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Information you provide to us.

You may provide us with information in several ways, including:

●     Registering/signing up in the Services and using our Products. Your name, email address, physical address, birth date, gender, zip/city, marital status, other location information. We also may collect information relating to the actions that you perform while logged into your account or using the website. Accounts can be used for easy checkout, save your preferences, select areas of interest, and transaction history. The purpose for collection and use of this data is that we have a business need to provide account related functionalities to our users. 

●     Information you post on the Services. When available on the Services, we may collect Personal Information from you when you provide or post information to our Services, including your username, comments, likes, interests, status, pictures, and references to your online presence. This includes sharing of our products onto social media platforms.

●     Information you provide about others. Sometimes, you may provide information about others; for example, to refer a friend for a newsletter.  We may use this information to make our Services available to the people you refer.  

●     Feedback/support. If you provide us feedback or contact us for support, we may collect your name and email address, as well as any other content that you send to us, to reply. The purpose for collection and use of this data is that we have a business need to receive and act upon your feedback or issues. 

●     Mailing list. If you sign up for one of our mailing lists, we collect your email address. The purpose of collection and use of this data is that we have a business need to share information about our products or services. 

●      Lead Forms and Order Placement. We collect information when you use our lead and order forms on our Services. This may include your name, email, phone number, billing address, shipping address, and payment information (e.g., credit card number). In addition, these forms may ask for information specific to how you came to hear about us. The purpose of collection and use of this data is that we use your information to perform activities associated with a contract to provide you with products or services. 

●     Partner promotion. We collect information that you may choose to provide as part of a promotion with another company. The purpose of collection and use of this data is that we have a business need to fulfil our promotions. 

●     Surveys and Quizzes. When you participate in a survey and/or quiz, we collect information that you provide through the survey or quiz. If it is provided by a third-party service provider, the third party’s privacy policy also applies to the collection, use, and disclosure of your information. The purposes of collection and use of this data are that we have a business need to understand your opinions and collect information relevant to our organisation, use your responses to personalise your onsite and email experiences, and, if you consent, use your responses to provide you with personalised advertising and partner offers. 

●     Contests. When you choose to participate in a contest, we collect information about you, which includes contact information to notify you if you are selected. The purpose of collection and use of this data is that we have a business need to operate the contest. In some contexts, we are also required by law to collect information about those that enter our contests, and we have a business interest in complying with those laws.

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INFORMATION WE COLLECT ABOUT YOU

When you use our Services, we may automatically collect information, when:

●     E-mail interconnectivity. If you receive email from us, we may use tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. The purpose for collection and use of this data is that we have a business need to understand how you interact with our communications to you and honouring your requests based on our communications, such as to unsubscribe. 

●     Mobile devices (such as phones, tablets, and other digital media streaming devices). We may collect information from your Mobile Device, such as unique identifying information broadcast from your device when visiting one of our Services. The purposes of collection and use of this data are that we have a business need to identify unique visitors and understand how users interact with us on their devices. 

●     Website interactions. We use technology to discover how you interact with our website (e.g., session replay). This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. The purposes of collection and use of this data are that we have a business need to understand how you interact with our website to better improve it, and to understand your preferences and interests to select offerings that you might find most useful. We also have a business need to secure our Services and detect and prevent fraud. 

●     Location data. When you use certain of our Services, we may solicit your permission to collect your location data. Some features within our Services (such as location-based offers, such as a nearby medical office or pharmacy) may only function upon confirmation of your location, and therefore such features will not be available if you choose not to provide your location data. The specificity of the location data may depend on several factors, including the device you are using and how you are connected to the Internet. If you enable location services for our Services, we may collect location data periodically as you use or leave open our Services. Depending on the platform you use to access our applications (e.g., Apple’s iOS, Google's Android) you may be able to control whether location data is collected from with the controls on your device.

●     Cookies, generally. We and our service providers (e.g., WIX.com) operating on our behalf, on our pages may automatically collect or receive certain information associated with you and/or your device(s) as part of your use of the Services through device-based tracking technologies such as cookies, pixels, tags, beacons, scripts, or other similar tracking technology (collectively “Cookie”). The purposes for collection and use of this data is that we have a business need to make our website operate efficiently, provide you with different website experiences, and to provide you with ability to save your preferences such as login and preferred language. See our Cookie Policy for more information. 

●     Cookies, for advertising and social media. Some of our Services participate in behaviour-based advertising including sharing our information to social media platforms, which means that technology (e.g., a Cookie) is used to collect information about your use of our Services to provide advertising about products and services tailored to your interests on our Services, or on other websites.  The purposes for collection and use of this data are that we have a business need to engage in behaviour-based advertising and capture analytics on our Services. The information we collect may include geolocation data, such as (a) information that identifies the precise location of your mobile device (when you agree to allow an App or Service to collect this) and (b) your IP address, which may be used to estimate your approximate location. We use this information to ensure that the Services work properly, and to deliver customized content and advertising, including personalized ads, to you. See our Cookie Policy for more information. 

●     Cross-device tracking. We and our service providers may collect and store information about users’ interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. The purposes for collection and use of this data are that we have a business need to understand our users’ use of our sites across devices to allow users to use our services on one device and pick up seamlessly where they left off on another device. We also have a business need to provide personalized advertising on each device that is inferred from the browsing patterns on all the devices. 

●     Data analytics. We use certain web analytics services, including third-party services such as Google Analytics and social media platforms, to help us understand and analyse how visitors use our Services. We may collect information, including your browser type, operating system, Internet Protocol (IP) address, domain name, click-activity, referring website, and/or a date/time stamp for visitors. The purpose for collection and use of this data is that we have a business need to monitor our networks and the visitors to our websites. We may receive reports based on the use of these technologies on both an individual and aggregated basis. These analytics services, including third-party services such as Google Analytics and social media platforms, also use this information to place advertisements for our products on other websites that you visit after your use of the Site. These advertisements may be based on actions such as the pages you visited and actions you take during your use of the Site. For further information about how Google may use data it collects through the Site you may click here. You also may choose to install the Google Analytics Opt-Out Browser Add-on to opt out of Google Analytics data collection.  

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INFORMATION WE RECEIVE FROM OTHER SOURCES

●     Client information. We may collect contact information such as name, e-mail, address and/or phone number of our business clients and their employees with whom we may interact. The purposes for collection and use of this data is that we have a business need to make our website operate efficiently and to provide our business clients with ability to save preferences such as login and preferred language.

●     Financial information. We may collect information from credit reporting services when you use certain of our Services. We use the information as needed while providing services you request, ongoing customer relationships, to service an account, and as permitted by state and federal law.

●     Demographic information. Personal Information such as your age, gender, family size, and/or educational level. The purpose for collection and use of this data is that we have a business need to customize content, advertising and learn about our audiences.

●     Activity and usage information. Including information about your interests, purchase behaviour, and other navigation data, such as websites visited and advertisements viewed or clicked on, used to customize content and advertising.

●     Publicly observed data. Such as activities on social media platforms, blogs, videos, and other online postings used to customize content and advertising.

●     Social media platforms and other third-party services. Some of our Services may include features that are designed to interact with social media platforms and other third-party services (e.g., Facebook, Twitter, Instagram, and loyalty programs). If you access the Services using one of these social media platforms or provide us access to third-party services, we may receive information about you from those third parties such as account and profile data and we may combine this data with information we already have about you.  For more information on the use of social platforms, please refer to the Social Features section below.

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We may also collect information about you through interactive applications (e.g., mobile devices, third party social networking services, and embedded audio and video players), from co-branded partners and websites (e.g., on our Facebook pages), from our advertisers, and from commercially available sources (e.g., data aggregators and public databases). This Privacy Policy does not cover the practices of third parties, including those that may disclose information to us.

 

As part of our advertising and partnerships, we work closely with third parties (for example, business partners, advertising networks, analytics providers, and search information providers) and may receive information about you from them. In those circumstances, the privacy policy of that third party will apply. 

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HOW DO WE USE YOUR INFORMATION?

We use personal information about you in connection with the following purposes:

●     To identify you when you engage with us and our Websites, Services, and Products.

●     To provide content and product recommendations based on your interactions and interests.

●     To make our Services available to you and to complete orders placed in our Services and with our Partners.

●     To process transactions associated with your use of Services for which there is a charge, including to process payments and verify your identity or payment information for your security and protection.

●     To communicate with you (e.g., about your account or updates to our terms) and to respond to inquiries related to support, employment opportunities, or other requests.

●     To deliver marketing and promotional materials related to our Services in accordance with applicable laws, including information relating to our products, services, sales, marketing research or promotions.

●     To provide you with personalised advertising on our Services based on your online activity. We use the information we must improve our advertising systems so we can show you relevant interest-based advertising, measure the effectiveness and reach of advertisements and services, verify delivery and track performance of an advertising campaign, and ensure that an ad is only delivered when a real person is visiting the site and that the same users don’t see the same ads too frequently. You may update your preferences regarding personalised advertising etc. by visiting the Cookie Settings in your browser.

●     To verify your entry into and eligibility to participate in contests, giveaways and inform you if you’ve won. If your entry information will be used for any other purposes, we will disclose that in the applicable rules governing that contest or giveaway.

●     To monitor, improve, and conduct analytics on our Services and advertiser product offerings.

●     For internal administrative purposes, such as safety and security of our Services, and to manage our relationships.

●     To permit you to participate in social sharing, including live social media feeds and to implement Social Features you choose to use.

●     To detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.

●     To comply with legal obligations, to establish or exercise our rights, to defend against a legal claim, and to investigate, prevent, or act regarding possible misconduct.

●     For such other purposes not described in this Privacy Policy as you may consent (from time to time) and as otherwise permitted by law.

Although the sections above describe our primary purpose(s) in collecting your information, in many situations we have more than one purpose. 

For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information as we have a business need in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate business reasons.

 

HOW AND WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION?

In addition to the specific situations discussed elsewhere in this policy, we may disclose your Personal Information in the following situations:

●     Internal business use. To assist and help improve our marketing strategies.

●     To enhance our Services. We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, authentication services, email service providers, data analysers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us. 

●     Partner promotion. We may offer contests or other promotions with third party partners. If you decide to enter a contest or promotion that is sponsored by and/or associated with a third-party partner, then the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.

●     Audience measurement services. We may share your Personal Information with audience measurement companies that help us and other websites measure and understand the audiences that view our content.

●     Video viewing behaviour. Consistent with applicable law, we may share your video viewing behaviour with third parties including advertising companies, analytics partners, and social media sites.

●     Aggregated and anonymous information. We may share aggregated, anonymous information with any third party. This information is not linked to personal information that can identify you or another individual person.

●     Advertising. We may share certain data with Advertising platforms, such as Google and Social Media Networks such as Twitter, Facebook, LinkedIn, and Snapchat etc. to allow us to target existing users and customers with highly relevant advertising campaigns. For the purposes of such campaigns. We may share a unique code (such as a hashed email address) with the applicable Advertising platform for that identifier to be matched against existing users of the relevant Advertising Platform and to identify potentially relevant audiences for targeted advertising. We use services such as Google Ads’ Customer Match, and Social Media Networks for these purposes.  

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In addition to advertisements for our own goods and services, by targeting those advertisements to those that might be most interested in them. These advertisements may be shown within our Services. To provide advertisements relevant to you, your IP address may be used, as well as your operating system and device type. Information about your device will be used to show you advertisements which work properly on that device. You may be able to adjust your preferences by visiting our Cookie Policy at the end of this document.

●     Public. Some of our Services may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on our Services, that information may be publicly available

●     Other persons or entities with your consent.  Sometimes we will give you the option to receive further communications from us, for example when we run a competition with a 3rd party. When you provide consent to receive communications from that third party advertiser, your personal information will be managed by that third party’s own privacy policy. In some cases, we may also ask if you would like us to share your information with other third parties that are not described elsewhere in this Privacy Policy.

●     Other disclosures without your consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or act regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

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SOCIAL FEATURES

Some of our Services may include features that are designed to permit interactions that you initiate between our site and third-party websites or services, including third-party social networks (collectively, "Social Features"). For example, you may be able to "like" or "share" content from our Services  on other websites or services, such as Facebook/Instagram, Twitter, YouTube/Google, and LinkedIn etc. By choosing to like or share information from our Services through these services, you should review the privacy policy of that service.

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If you use Social Features on our Services or access our Services from Social Features, both PKN-AG and the social media services that operate those Social Features may have access to certain information about you and your use of both our site and theirs. If you are a member of a social media site and logged in, the interfaces configured on our Services may allow the social media site to connect your site visit and browsing behaviour to the personal data held on your social media site. We may use this information on an aggregate basis to place ads that are based on your interests on these social media sites. These practices are governed by the privacy statements of these social networking sites, and you are advised to review these separately.

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In addition, we may request your permission to access and collect information available from your social networking account. When you connect your social networking service with your PKN-AG account, you authorize us to access certain information about you from your social networking service to provide content and services, including to help us tailor our communications to you and to develop rich online content and services across the Services. The information we may access from your social networking services is governed by the privacy policies and settings of those third-party services.

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The information collected and stored by the social media sites remains subject to those sites’ privacy practices, including whether they continue to share information with us, the types of information shared, and your choices regarding what is visible to others on those third-party websites or services.

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HOW LONG DO WE RETAIN DATA?

We keep your Personal Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. When the purposes for which we processed your Personal Information have concluded, we will either permanently delete or destroy the relevant Personal Information or anonymise it, in a manner that ensures individuals are no longer identifiable.

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YOUR RIGHTS AND CHOICE

You can make the following choices regarding your Personal Information:

●     Access to your Personal Information. You may request access to your personal information that we collect on our own behalf. If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you. 

●     Changes to your Personal Information. We rely on you to update and correct your Personal Information. Note that we may keep historical information in our backup files as permitted by law. If our website does not permit you to update or correct certain information, then contact us at the address described below. If we are processing your Personal Information on behalf of one of our clients, we will respond that we are operating as a Service Provider and are unable to act on your request. 

●     Deletion of your Personal Information. When we collect information on our own behalf, we typically retain your Personal Information for the period necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in some situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. If we are processing your Personal Information on behalf of one of our clients, we will respond that we are operating as a Service Provider and are unable to act on your request. 

●     Objection to certain processing.  When we process information, you may object to our use of your Personal Information by contacting us at the address described below. We do not sell information to any third parties for any reason or compensation.  

●     Revocation of consent. If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

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Note that, as required by law, to process your request, we will require you to prove your identity. Depending on your request, we will require, at minimum, you to provide your name, phone number, and email address. We may require additional information to verify your identity dependent upon the sensitivity of the personal information related to your request.

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If you do not want to make requests for access or deletion you may contact us on peterkoeppel@pkn-ag.ch.

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You can also make the following choices regarding communications preferences:

●     Promotional emails.  You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications, this too will have an unsubscribe option at the bottom.

●     Promotional mailings. We do not do any “SNAIL MAIL” promotions or advertising, apart from the occasional pamphlet drop offs which is not subject to our mailing list but a general form of advertising and marketing devices.

●     Cookies. You can review your settings by clicking the "cookie settings" link in the footer of most sites or alternatively changing the settings in your browser. Our Cookie Policy at the end of this document also provides more information.

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YOUR SECURITY

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. If we are required by law to inform you of a breach to your Personal Information, we may notify you electronically or in writing, if permitted to do so by law.

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Some of our Services permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password or device, whether such access or use has been authorized by you. You should notify us of any unauthorised use of your password or account.

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MISCELLANEOUS

The following additional information relates to our privacy practices:

●     Transmission of information to other countries. As a multinational company, we may transmit information between and among our affiliates. As a result, your information may be stored and processed in any country where we have facilities or in which we engage service providers. We take steps to treat personal information using the laws of the country in which we first received your information. For certain jurisdictions your Personal Information may be subject to the laws of the country to which it is transferred, and if permitted by law, may be accessible without notice to you by the courts, law enforcement and national security authorities of that country. By using and participating in any of our Services or providing us with your information, you acknowledge the collection, international transfer, storage, and processing of your information.

●     Third-party applications/websites. We do not control the privacy practices of websites or applications that we do not own. Users are encouraged to read the privacy policy of those properties to make an informed decision regarding use of them. Our website is hosted by Wix.com, it is advised to refer to their privacy policies and terms and conditions as a third-party service provider. Visit www.wix.com.

●     Changes to this Privacy Policy. We may change our privacy policy and practices over time. We will post a notice to our website to inform you of any material changes to our privacy policy and indicate when it was most recently updated. Generally, material policy changes will apply only to information collected after the date of the change. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

●     Collection of information from children. We recognize the importance of protecting the privacy and safety of children, and our website and services are directed towards a general audience and are not directed towards children. We do not knowingly collect information about children under the age of 18 or minors otherwise defined in local law or regulation without verifiable parental consent. If we learn that someone under 18 has provided personal information through one of our websites, we will use reasonable efforts to remove that information from our databases.  Any information provided on behalf of a minor child will be treated as Personal Information as otherwise provided herein. 

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CONTACT US

PKN-AG

Dr. Peter Koeppel

Im Theodorshof 13

4310 Rheinfelden

Switzerland

Telephone Number: +41 79 258 17 00

Email address: peter.koeppel@pkn-ag.ch

 

EEA/UK ADDENDUM

The following Addendum applies to users who reside in the European Economic Area ("EEA") and the United Kingdom, the provisions of which shall prevail over conflicting provisions in this Privacy Policy for EEA/UK residents only. 

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DATA CONTROLLER

For the purposes of data protection law, the controller is PKN-AG, which can be contacted at:

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PKN-AG

Dr. Peter Koeppel

Im Theodorshof 13

4310 Rheinfelden

Switzerland

Telephone Number: +41 79 258 17 00

Email address: peter.koeppel@pkn-ag.ch

 

ADDENDUM TO TYPES OF INFORMATION WE COLLECT

Generally, we collect information from people in the EEA/UK in a similar manner, and for similar legitimate business purposes, as described above in “What Types of Information Do We Collect?”

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OUR LEGAL BASIS FOR PROCESSING

Our legal basis for processing your personal information will typically be one of the following:

●    Consent. You have actively consented for us to process data by completing a form on the site or have indicated your consent with another affirmative act.

●    Legitimate interests. We have a Legitimate Interest in processing your personal data, and our reasons for it do not override your data protection rights. Our Legitimate Interests in processing your personal information are:

o   to ensure our Services meet the high standard of usability and security you would expect.

o   to help us identify areas for improvement.

o   to enable us to communicate effectively regarding our Services; and

o   to enable us to process candidate applications, contacts, queries, or complaints.

●    Legal obligation. It is necessary for us to process your personal information for us to comply with our legal or regulatory obligations.

●    Contractual obligation. It is necessary for us to process your personal information to perform the tasks associated with a contract to which you are a party, or to take steps at your request prior to you entering a contract.

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YOUR DATA RIGHTS

In addition to your rights of access and correction (rectification) described in “Your Rights” (above), EEA and UK residents have certain other rights defined in the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.

●    Consent withdrawal. You have the right to withdraw your consent in relation to our processing of your personal information based on your consent. 

o   You can unsubscribe from our marketing emails at any time using the “unsubscribe” button at the bottom of all mailers. 

o   If located in the United Kingdom or European Union, you can opt out of EDAA members online advertising networks and behavioural advertising through the European Interactive Digital Advertising Alliance (EDAA)'s consumer opt-out page here (http://youronlinechoices.eu/).

●    Erasure. You have the right to request the deletion of your personal information in certain circumstances.

●    Restriction of processing. You have the right to request that we restrict the processing of your personal information in certain circumstances.

●    Object to processing. You have the right to object to the use or disclosures of your personal information.

●    Data portability. You have the right to request we transmit your personal information to you or another company in certain circumstances.

We process all requests in accordance with the law, and there may be legal reasons why we cannot fulfil all requests. To exercise these rights, please use our online contact form or contact us at peter.koeppel@pkn-ag.ch.

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INTERNATIONAL TRANSFER 

Our website is operated in the United States and transfer, store, and process personal information outside of the EEA/UK, using applicable approved data transfer mechanisms (for example, the Standard Contractual Clauses) to ensure that your personal data is adequately safeguarded.

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COOKIES AND OTHER TRACKING TECHNOLOGIES

With appropriate consent, we use cookies to help us collect, analyse, improve, secure, and market our Websites and Services, and to support functionality which enhances your browsing experience. You can read more about how and why we use cookies in our Cookies Policy (below).

Facebook and other social media pages in the UK/EU/EEA. When you visit our social media pages, records details collected in connection with your interactions with our content. For this processing, PKN-AG and Facebook Ireland act as joint controllers under the terms of this agreement.

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QUESTIONS & CONCERNS 

If you have any comments or questions, or are concerned about the way in which we have handled any privacy matter, you can contact us using the details below:

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PKN-AG

Dr. Peter Koeppel

Im Theodorshof 13

4310 Rheinfelden

Switzerland

Telephone Number: +41 79 258 17 00

Email address: peter.koeppel@pkn-ag.ch

 

COMPLAINTS (UK)

We hope that we will be able to resolve any questions or concerns you have. Please direct this to peterkoeppel@pkn-ag.ch.

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COOKIE POLICY

COOKIES ON OUR SERVICES

When you use our Services, you may receive cookies or other similar technologies such as pixel tags (collectively, “Cookies”) from us and the third parties that collect information on our Services. 

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A cookie is a small text file that is placed on your computer when you visit a website. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier that are sometimes embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions (how many times an ad is viewed) or clicks, to measure popularity of the Services and associated advertising, and to access information from user cookies. 

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Cookies can be set by either of us on the site that you visit (“first-party cookies”) or a third party involved in providing content, functionality, or services such as analytics or advertising for the site that you visit (“third-party cookies”). We use cookies to determine that we give you a high-quality experience on our Services. 

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We use session cookies that expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) and persistent cookies that remain on your hard drive until you erase them, or they expire. How long a persistent cookie remains on your browser depends on how long the visited website has programmed the cookie to last or they can be stored for longer. 

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If you access our Services from your mobile device, we may collect unique user ID, cell phone model, operating system, and carrier. Gathering your information helps us ensure our website and other services work correctly and support our customer analytic efforts. We also use cookies to show you advertising that is relevant to your interests. We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, authentication services, email service providers, data analyzers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your information only as necessary to provide these services to us. 

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We also may share information that has been “hashed” with certain third-party partners. “Hashed” information is information that has been converted to an anonymized string of characters to prevent third parties from unscrambling the anonymized string of characters to recover the underlying information.

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CATEGORIES OF COOKIES USED ON OUR SERVICES (EXCEPT FOR UK AND EEA):

1. Strictly Necessary cookies. These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, services such as shopping activity and paying activity cannot be provided. These cookies also help keep our Services safe and secure.

2. Preference cookies. These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you've previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.

3. Performance cookies. These cookies collect information about how you use our Services such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.

4. Targeting / Advertising cookies. These cookies gather information about your use of our Services so we may improve your experience and provide you with more relevant content and advertising. They are also used to gather feedback on customer satisfaction through surveys. They remember that you've visited our Services and help us understand usage of our Services. Some of these cookies are from third parties that collect information about users of our Services (as described below under "Information collected by third parties on our Services") to provide advertising (on our Services and elsewhere) based on users’ online activities (so-called "interest-based advertising") on our Services and elsewhere online. The third parties involved in interest-based advertising collect internet browsing information (e.g., websites visited, time of visit) across different websites and over time, and they may use the information they collect on our Services to provide you ads (from us and other companies) across the internet.

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CATEGORIES OF COOKIES USED ON OUR SERVICES (IN UK, EU, AND EEA):

1. Store and/or access information on a device. Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

2. Select basic ads. Ads can be shown to you based on the content you’re viewing, the app you’re using, your approximate location, or your device type.

3. Create a personalised ads profile. A profile can be built about you and your interests to show you personalised ads that are relevant to you.

4. Select personalised ads. Personalised ads can be shown to you based on a profile about ads that are relevant to you.

5. Create a personalised content profile. A profile can be built about you and your interests to show you personalised content that is relevant to you.

6. Select personalised content. Personalised content can be shown to you based on a profile about you.

7. Measure ad performance. The performance and effectiveness of ads that you see or interact with can be measured.

8. Measure content performance. The performance and effectiveness of content that you see or interact with can be measured. be measured.

9. Apply market research to generate audience insights. Market research can be used to learn more about the audiences who visit sites/apps and view ads.

10. Develop and improve products. Your data can be used to improve existing systems and software, and to develop new products.

11. Ensure security, prevent fraud, and debug. Your data can be used to monitor for and prevent fraudulent activity, and ensure systems and processes work properly and securely.

12. Technically deliver ads or content. Your device can receive and send information that allows you to see and interact with ads and content

13. Match and combine offline data sources. Data from offline data sources can be combined with your online activity in support of one or more purposes.

14. Link different devices. Different devices can be determined as belonging to you or your household in support of one or more of purposes.

15. Receive and use automatically sent device characteristics for identification. Your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type.

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However, if you prefer, you can change your cookie settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings but doing so will limit the range of features available to you on our Services and other major websites that use cookies. Blocking cookies may prevent our Services from operating as expected and may also prevent your consent choices from being stored. That may mean that if you opt-out, then block cookies, we may not know about, or be able to honour, you opt-out. You should also be aware that blocking cookies on your computer will not affect your consent choices on a different device, such as a mobile device.

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Our Services also occasionally use "local shared objects" (also known as "Flash cookies"). Like browser cookies, Flash cookies may be used for coordinating content delivery, website functionality, maintaining preferences, advertising, or analytics. Unlike browser cookies, "Flash cookies" are not stored in the browser. You may be able to manage these Flash cookies by visiting the Adobe website.

 

Browser Name

Google Chrome

Under Setting, select "Privacy and Security", click site settings and then cookies. Turn Allow sites to save and read cookie data on/off

https://support.google.com/chrome/answer/95647?

Apple Safari  

Mac: Safari> Preferences, click "Privacy"

iOS: Settings> Safari, turn on "Block All Cookies"

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

https://support.apple.com/en-us/HT201265

Mozilla Firefox            

Preferences> Select "Privacy and Security" panel and go to "Cookies and Site Data" section.

https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

Microsoft Edge   

View Advanced Settings> "Privacy and Services" > "Cookies"

https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

 

Blocking cookies in your web browser may not prevent cross-site tracking of your online activity using other online tracking technologies. In addition to managing your cookie settings for your browser, you can opt-out of tracking directly with the businesses that operate the tracking technologies.